Trust & Safety Center

HireLocal is a local hiring and services marketplace. We work to reduce fraud, harassment, and unsafe behavior through verification, secure payments, reporting tools, and Trust & Safety review.

No marketplace can eliminate every risk. Members should still use sound judgment, keep work and payments on HireLocal, and report anything that feels wrong.

HireLocal may use the following safeguards:

• Account, identity, and business verification
• Secure payments through Stripe and escrow
• In-app reporting from profiles, messages, jobs, services, and reviews
• Moderation of listings, messages, and community content
• Fraud and suspicious-activity monitoring
• Account restrictions when policies are violated

Verification badges show that HireLocal has completed one or more available checks, such as identity, email, phone, business, license, or background screening.

A badge does not guarantee work quality, future conduct, or that a person is who they claim to be in every respect. Always review profiles, reviews, and keep contracts on the platform.

You can report users, jobs, services, messages, posts, scams, harassment, impersonation, and other policy issues from the HireLocal app when you are signed in.

Include as much detail as you can: what happened, when it happened, links or screenshots, and any payment or message records.

• Report a user, listing, or message from that screen in the app
• Open a Trust & Safety report for fraud, scams, or harassment
• Contact Support if you cannot access your account

You can block a member from a conversation so they cannot message you.

Profile privacy settings control who can see contact details, portfolio, and community activity. Open My Profile in the app to manage those controls.

If you or someone else is in immediate danger, call 911 or your local emergency number first. HireLocal Trust & Safety cannot provide emergency response.

After you are safe, report the incident in the app so we can review the account and help protect other members.

Use these pages together with this center:

• Scam Prevention Center — warning signs, payment safety, and what to do if you were targeted
• Community Guidelines — how members should treat one another
• Acceptable Use Policy — prohibited activity and enforcement
• Help & FAQ Center — answers for accounts, jobs, and payments

Questions or reports may be directed to HireLocal USA.