Legal Center

Community Guidelines

A trusted, respectful marketplace.

Welcome to the HireLocal USA Community. Our goal is to create a trusted, respectful, and professional marketplace where workers, employers, businesses, service providers, and customers can safely connect, communicate, and build successful relationships.

Effective Date: July 30, 2026

These Community Guidelines explain the standards of behavior expected from every member of the HireLocal community.

Our Goal

HireLocal is committed to a trusted, respectful, and professional marketplace where every member can connect and work safely.

01. Our Community Values

HireLocal is built on the following core values. Every interaction on HireLocal should reflect these values.

Integrity
Professionalism
Respect
Honesty
Accountability
Safety
Transparency
Fairness
Inclusion
Community

Our Community Standards

Twelve standards every member is expected to follow.

Treat Others with Respect

Communicate professionally and treat every member with respect.

Be Honest

Provide accurate information and represent yourself truthfully.

Professional Conduct

Meet commitments, communicate clearly, and work professionally.

Honest Reviews & Ratings

Leave truthful, respectful reviews based on real experiences.

Safe Communication

Keep conversations on HireLocal and never share passwords or codes.

Safe Payments

Use HireLocal payments and avoid off-platform payment requests.

Fraud & Scam Prevention

Fake listings, phishing, and payment scams are strictly prohibited.

Respect Intellectual Property

Only upload content you own or have permission to use.

Keep HireLocal Safe

Report fraud, harassment, spam, scams, and other policy violations.

Enforcement

Violations may lead to warnings, restrictions, or removal.

Appeals

You may appeal enforcement action through Contact Support.

Continuous Improvement

These guidelines may be updated as HireLocal grows.

02. Treat Others with Respect

Users are expected to communicate professionally and respectfully at all times.

We encourage:

Polite communication
Constructive feedback
Honest conversations
Professional conduct
Respect for differing opinions

The following behavior is prohibited:

Harassment
Bullying
Intimidation
Threats
Hate speech
Discrimination
Personal attacks
Offensive or abusive language
Sexual harassment
Stalking

03. Be Honest

Trust is the foundation of HireLocal.

Users should:

Provide accurate information
Represent themselves honestly
Accurately describe skills, experience, and qualifications
Publish truthful job postings and service listings
Honor agreements made through the platform

Do not:

Create fake accounts
Use false identities
Misrepresent qualifications
Post misleading information
Impersonate another person or business

04. Professional Conduct

HireLocal is a professional marketplace.

Users should:

Respond promptly
Meet commitments
Communicate clearly
Arrive on time for interviews or appointments
Complete agreed work responsibly
Respect contracts and bookings

05. Honest Reviews & Ratings

Reviews help build trust.

Reviews should:

Reflect actual experiences
Be truthful
Be respectful
Remain relevant

Reviews may not contain:

False accusations
Personal attacks
Profanity
Threats
Discriminatory remarks
Spam
Advertising
Extortion

HireLocal reserves the right to remove reviews that violate these guidelines.

06. Safe Communication

Whenever possible, users should communicate through HireLocal's messaging system.

Users should never:

Request passwords
Ask for verification codes
Solicit sensitive financial information
Pressure others into unsafe transactions

Suspicious activity should be reported immediately.

Report suspicious activity

07. Safe Payments

For your protection:

Use HireLocal's secure payment system.
Avoid off-platform payment requests.
Do not request or send payments through gift cards, cryptocurrency, wire transfers, or other unapproved methods.

Keeping payments on HireLocal helps protect all parties.

Marketplace Payment Fees & Payment Policy

08. Fraud & Scam Prevention

The following activities are strictly prohibited:

Fraud
Fake job postings
Fake service listings
Fake reviews
Identity theft
Account impersonation
Phishing attempts
Payment scams
Financial fraud
Misleading advertisements

Violations may result in immediate account suspension or permanent removal.

Scam Prevention Center

09. Respect Intellectual Property

Only upload content you own or have permission to use.

This includes:

Logos
Images
Videos
Documents
Portfolios
Written content
Designs

DMCA Policy

10. Keep HireLocal Safe

Help protect the community by reporting:

Fraudulent accounts
Fake listings
Harassment
Spam
Copyright violations
Unsafe behavior
Scams
Policy violations

Our Trust & Safety Team reviews all reports.

Trust & Safety Center

11. Enforcement

HireLocal may take action against accounts that violate these Community Guidelines.

Actions may include:

Warning notices
Content removal
Temporary restrictions
Account suspension
Permanent account termination
Removal of listings
Cancellation of platform privileges

Enforcement decisions are made at HireLocal's discretion based on the severity and frequency of violations.

12. Appeals

If you believe enforcement action was taken in error, you may submit an appeal through the Contact Support Center.

Each appeal will be reviewed individually.
Submitting an appeal does not guarantee reinstatement.

Contact Support Center

13. Continuous Improvement

Our Community Guidelines may be updated periodically to reflect new platform features, user feedback, legal requirements, and industry best practices.

Continued use of HireLocal after updates constitutes acceptance of the revised guidelines.

14. Contact Us

Questions regarding these Community Guidelines may be directed to:

HireLocal USA

4601 E. Douglas Ave., Suite 367

Wichita, KS 67218

Support@HireLocalUSA.com

By using HireLocal, you agree to follow these Community Guidelines. Thank you for helping us build a strong and trustworthy community!

Respect. Honesty. Safety.

Every interaction on HireLocal should reflect our community values. Report concerns through Trust & Safety or Contact Support.